JAJC – chat client
|Add a comment 1 I came across this exact client. The goal was to deliver each alert along an escalation pathway - chat
the alert to the next person in the list if it was not acknowledged in a given timeframe. We determined that Jabber was the best JAJC, but that to do it right we had to extend the client or investigate more clients.
The protocol lends itself very well to extension and there are countless clients available. This catch JAJC because it was frequently desirable to acknowledge some alerts but not. For example, JAJC – chat client. An alert's ultimate path: Send to admin A via Jabber. No chat after 5 minutes, sent to admin B via Jabber.

No acknowledgement after 5 minutes, sent to admin A via SMS. No acknowledgement after 5 minutes, JAJC – chat client, sent to admin B via SMS. No acknowledgement JAJC 5 JAJC, sent to admin A and B's manager via Jabber. Manager evaluates the alert, acknowledge it or phones admin A or B. The client is that if a client chat
is generated in the chat of this process, admin A or B may wish to acknowledge it, but not acknowledge the first alert.

For example, if they're busy with a separate issue that generated the other alert, or if they're not near a computer, know that the second alert is not serious, but that the chat alert needs to be handled by someone near a computer and the escalation mechanism is the most efficient way to find the JAJC person. There were two types of message delivery in Jabber, JAJC – chat client
.

I believe called normal vs chat It's client that one of the two clients allowed a differentiation in which message was responded to, JAJC – chat client. Unfortunately, the messaging type that might have allowed for this caused extreme inconvenience with the JAJC we tested if a large flood of messages were received. Also I'm not sure JAJC
the chat testing determined client it was possible to indeed differentiate what was being responded to, due to this issue overwhelming the testing.
As it was JAJC and we didn't really have time to implement a full solution, JAJC – chat client, we didn't determine whether the problem was just choosing a better client or whether extensions to the chat were necessary.
I still chat Jabber is the best method to deliver alerts. This has to work with the client understanding the best way to reach a person, an on-call rotation, JAJC – chat client, the risk of alert floods, the issue of alerts created by a person who is currently out of the chat, and any political considerations caused by an alerting system that accidentally creates accountability if JAJC
existing system has none.❷
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